Privacy Policy for Smash Tours and Travels
Effective Date: 01/07/2025
At Smash Tours and Travels, your privacy is a top priority. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you interact with our services, website, and mobile platforms.
1. Information We Collect
We may collect the following types of personal information:
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Contact Details: Name, email address, phone number, mailing address.
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Booking Information: Travel dates, destinations, passport details, visa copies, accommodation preferences.
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Payment Information: Credit/debit card details and billing information (processed securely through third-party payment gateways).
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Website Usage Data: IP address, browser type, device information, and browsing behavior via cookies and analytics tools.
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Communication History: Records of inquiries, support tickets, or chats with our team.
2. How We Use Your Information
We use your information for the following purposes:
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To process travel bookings and deliver related services.
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To communicate confirmations, invoices, itineraries, and service updates.
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To improve user experience on our website and app.
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To personalize offers, promotions, and travel recommendations.
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To ensure legal and regulatory compliance (e.g., visa processing).
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For customer support and feedback follow-up.
3. Information Sharing and Disclosure
We do not sell or rent your personal data. However, we may share your information with:
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Travel service providers (airlines, hotels, tour operators, insurance providers) to fulfill your booking.
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Third-party payment processors for secure transactions.
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Government or immigration authorities, if required for visa/travel arrangements or under legal obligations.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission is 100% secure.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve site performance and user experience. You can control cookie settings via your browser preferences.
6. Your Rights
Depending on your location, you may have the right to:
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Access, correct, or delete your personal information.
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Object to or restrict certain data processing.
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Withdraw consent where applicable.
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Request a copy of your data in a portable format.
To exercise these rights, please contact us using the details below.
7. Third-Party Links
Our platforms may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
8. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy or wish to manage your personal data, please contact us at:
Smash Tours and Travels
Email: info@smashtourism.com
Phone: +971 4 3377736
Address: Qusais, Platinum business tower – Office NO.202 – Baghdad Street – Al Nahda – Dubai
